People question if the reviews are reliable, both good and bad. Just looking at individual hotel reviews can be overwhelming. Some hotels have thousands of reviews, something most of us dont have the time or will to sort through. That said, I find the website useful from several perspectives. You can sort reviews by date so you can see what type of experiences recent guests have had. You can also sort the reviews by Traveler Type including, Families, Couples, Solo, Business, and Friends. I know many people say throw out the Excellent and Terrible reviews and look at those in the middle. I prefer to actually look at the Terrible and Poor reviews. First of all, if you sort by Terrible and Poor you can easily see how many bad reviews have been recent. Obviously, a concentration of bad reviews in the past couple months is not good. The other thing I can tell is are there common themes?
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